Welcome to Chas Family Services, a newly established Centre offering supervised and supported contact services in Willesden, London. Conveniently located with excellent access to public transportation and a nearby park just a 10-minute stroll away, our centre provides a safe and accessible environment for families.
Equipped with a diverse range of toys and equipment suitable for children of all ages, our centre encourages visiting parents to bring along their own toys or games if desired.
Our website serves as an informative resource for families, providing details about our services and facilities. We encourage pre-visits for children accompanied by their resident parent/carer to familiarise themselves with our environment, meet our dedicated staff, and explore the available amenities.
At Chas Family Services, our team is dedicated to providing quality service to the community while adhering to the rigorous standards set by the National Association of Child Contact Centres (NACCC). Following a thorough review process, any recommended actions have been completed to ensure that our services meet the criteria for enhanced (supervised) contact accreditation.
We are committed to prioritising the welfare of children and providing a supportive environment for families during challenging times. If you're in need of supervised or supported contact services, we're here to assist you every step of the way.
To start the process, please download our referral form below. This comprehensive document helps us understand your unique circumstances and ensures tailored assistance for your needs.
Once completed, kindly return the form via email to info@chasservicecic.com, alternatively, complete the contact us form and a member of the team will be in touch.
Chas Community Enhanced
Child Contact Centre
Our New Child Contact Centre in Willesden North London,
will be opening in November.
We offer the following services:
Supervised Contact: is a service provided to ensure the safety and well-being of children during visits with a non-residential parent or guardian. A trained supervisor is present to oversee and monitor the interaction between the child and the visiting party. This service is typically used in cases where there are concerns about the child's safety or when a court order requires supervised visits. Usually the supervisor provides a report to either the court(CAFCAS) or Children Services.
Supported Contact:is similar to supervised contact but may involve less direct oversight. A trained professional or support worker is available to provide assistance and guidance during the visit, without necessarily being in constant supervision. It is often used when there are concerns but not a high level of risk, or when parents cannot agree on where contact should be for whatever reason.
Escorted contact: involves having a third party, such as a professional or security personnel, accompany the visiting parent or guardian during the visit with the child. This service is often used when there are safety concerns, and it provides an added layer of protection for the child.
Handover contact: refers to a service where a neutral third party, often a professional or staff member, facilitates the exchange or "handover" of the child between the residential and non-residential parent or guardian. It is meant to minimise potential conflict and ensure a smooth transition for the child.
Virtual contact: is a service that enables parents or guardians to maintain contact with their child through digital means, such as video calls or phone calls. This is often used when physical visits are not possible due to geographical distance, health concerns, or other factors. It allows for ongoing communication and connection between the child and the non-residential parent.
Indirect Contact: in the Centre takes place when the non-residential parent and child communicate by emailing or writing letters to each other. These letters are typically exchanged through the contact centre and staff may review them to ensure that the content is appropriate and safe for the child.
